• Calibration is not covered under warranty.
  • There is a minimum $45 fee to evaluate a product. If you choose to have repairs or calibrations made, this fee will be applied to your account.
  • Repairs and/or calibrations are fixed charges set for each product. You simply pay the set amount and Global Specialties will make the necessary repairs (and/or calibration) and ship back your product, or a new replacement at their discretion, in good working order.
  • Global Specialties will send you an email with the costs for repair/calibration along with your RMA (Return Materials Authorization) number. Please fill out the form below.


Turn-Around Time

  • Repairs: Most current products have a two week turn-around. Ultimate time depends on parts availability.
  • Calibration: Typically one week
  • Repair with Calibration: Typically two weeks



  • Warranty: Global Specialties pays for shipping to and from customer. Please pack the unit in its original packaging, if possible. Global Specialties is not responsible for damages incurred during shipping. Shipments will be arranged for UPS/FedEx Ground only.
  • Non-Warranty: Customer pays for shipping both ways.



All repairs and/or calibrations must have a RMA number prior to sending the unit to us. Simply fill out the RMA request on-line using the form below and get a RMA# and the costs for repair/calibration.


NOTE: Please send only one form request for multiple serial numbers. Use a comma to separate your serial numbers.

Request for Calibration or Repair Form

* indicates a required field


Note: Use a comma to enter multiple serial numbers


Note: You can upload up to 3 images


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Our Contact Details


22820 Savi Ranch Parkway

Yorba Linda, CA 92887 USA

Tel No: (800) 572-1028 
Fax No: (714) 921-6422